With my family here I have been doing a lot of shopping, I mean a lot. I just seem to be getting the most rude and bitter sales people. I don't understand it. It seems like in our economy evey shopper and purchaser would be appreciated. I know it is the holiday season and things can get crazy but still. The way people are losing their jobs, having their hours cut, wouldn't a little customer service be helpful.
I was at Macy's yesterday and 3 different sales people in 3 different departments were just miserable and wanted to ensure everyone around them was also. The first lady was in the shoe department. She was put off when I asked her to get a certain pair of shoes for me to try. She actually walked over to a couple of other customers and said do you want me to get you anything since I have to go back. I guess my one pair of shoes wasn't worth the time or effort.
The next was at the jewelry counter, she really did not want to be there or want me there either. Asking to look at more than one piece was really a pain in her side. I mean I do understand that at the time I was the only customer so she could of been aimlessly watching the world pass if I wasn't there but still I did need to make a decision and a purchase!
The final lady was in customer SERVICE! She was in charge of the gift boxes and gift wrapping and wasn't afraid to let everyone know. I swear it was like a scene from a sitcom. She asked my sister how many items for gift wrapping and before she even got the answer out the lady snaps 4 is the limit. Then she asked how many boxes and you can imagine how that conversation went........downhill fast. My sister is 6 months pregnant and so not in the mood to play gift box derby. It was funny. I sat and watched this lady for a good 20 mins as we waited for the gift wrapping to be done and she was like this to every person that came in, even fellow employees.
I will say the two people at the sunglass counter was so helpful and full of the holiday spirit. They went out of there way to help an indecisive shopper (that would be me) and just full of spunk. Instead of one bad apple spoiling the bunch these two gave me hope that some where out there customer service is alive!
How has your shopping gone this season?